 | Problem Solving
May 20, 2026 @ 9:00 am - 12:00 pm
Problem Solving
LEAN Practitioner
Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis. Effective decision-makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. Their decisions are imaginative, reasoned, and defensible. In this course, you will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in terms of objectives and issues, with a view toward optimum outcomes. Applying the techniques of critical thinking allows you to dismantle complex problems and to understand the inputs and implications of your thought processes. This training allows you to develop positions on issues that are logical and explicable to others.
This Problem Solving and Critical Thinking workshop will touch upon:
- PDCA
- What is PDCA
- How to apply PDCA to problems in the workplace
- Activity
- A3 model
- What is an A3
- How to apply A3 to problems in the workplace
- Activity
Prerequisite: None
Learning Objectives:
1. Gain exposure to the varying approaches to problem solving.
2. Understand that discipline in using any problem-solving approach is fundamental to success.
3. Apply problem solving steps to a scenario, including the development of a problem statement, identifying key stakeholders, and discussion of the importance of gathering data.
Fees: Free to EVLA member organizations; $125 per person for non-member organizations.
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